Article ID: 115983, created on Apr 19, 2013, last review on Nov 22, 2014

  • Applies to:
  • Plesk

Steps to reproduce

  1. Install and configure Plesk
  2. Open Plesk using IE9
  3. Try to download Migration & Transfer Agent
  4. Actual result: Nothing happens when trying to download migration agent.
  5. Expected result: Migration agent download successfully.


IE9 should  be configured:

  1. Enable the ability to download files in IE(Tools->Internet options->Security->Internet->Custom level->Downloads)
  2. On the Tools menu in Internet Explorer 9, click 'Internet Options', click the 'Advanced' tab, click to clear the check mark from the 'Do not save encrypted pages to disk' check box in the 'Security' area, and then click 'OK'.

Note: IE8, IE10 do not have such problem.IE9 is stock browser for Win2008 (SP2)

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