Article ID: 115986, created on Apr 19, 2013, last review on May 2, 2014

  • Applies to:
  • Plesk 10.4 for Linux/Unix

Symptoms

In case if server's  hostname is set incorrectly (as example, '10' instead of full ipv4 address '10.xxx.xxx.xxx')
Plesk installation fails with errors.
 
Errors were encountered while processing:
 
postfix
mailman
bsd-mailx
postfix-pcre
plesk-mail-pc-driver
plesk-core
plesk-l10n
pp-sitebuilder
psa-vhost
psa
psa-libxml-proxy
psa-backup-manager
psa-drweb-configurator
psa-horde
psa-imp
psa-ingo
psa-kronolith
psa-mailman-configurator
psa-mimp
psa-mnemo
psa-passwd
psa-turba
psa-updates
E: Sub-process /usr/bin/dpkg returned an error code (1)
Execute command touch /var/lock/parallels-panel-upgrade-failure.flag ; rm -f /var/lock/parallels-panel-maintenance-mode.flag

Resolution

Set a valid hostname for the server.

e8756e9388aeca36710ac39e739b2b37 56797cefb1efc9130f7c48a7d1db0f0c a914db3fdc7a53ddcfd1b2db8f5a1b9c 29d1e90fd304f01e6420fbe60f66f838 dd0611b6086474193d9bf78e2b293040

Email subscription for changes to this article
Save as PDF