Article ID: 116350, created on Jun 27, 2013, last review on May 6, 2014

  • Applies to:
  • Plesk for Linux/Unix


Parallels Plesk Migration and Transfer Manager does not transfer mailing lists' archives and configuration from a source Plesk server, which is set up with non-English locale.


The issue is caused by error in product and is currently under investigation by Product Development team.


Re-configure source server to use English language. Instructions for different Linux distributions:

  • CentOS/RHEL/Fedora: Change value of LANG in /etc/sysconfig/i18n to en_US.UTF-8
  • Debian/Ubuntu: Use instructions provided at Ubuntu help portal at
  • SuSE: Use command yast2 language to access SuSE language configurator

To apply settings for all processes, server restart is recommended.

After settings are applied, repeat transfer attempt.

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