Article ID: 116462, created on Jul 17, 2013, last review on Dec 26, 2014

  • Applies to:
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Linux


There are no SenderID entries in maillog, indicating that outgoing antispam is not working:

~# grep -i SenderId /usr/local/psa/var/log/maillog 

Log file var/log/messages contains following errors:

Jul  8 11:42:50 server ctasd[15175]: Create ASAP Main object failed [SingleEngine] - Invalid LicenseKey
Jul  8 11:42:50 server ctasd[15175]: Init engines failed


  1. Go to Home > Tools & Settings > License management > Additional License Keys

  2. If "parallels-premium-outbound-antispam-unix" license key is in the list, select its checkbox and Press "Install key". Otherwise, upload proper key and install it.

  3. Restart outgoing antispam service:

    ~# /etc/init.d/ctasd_initd restart


License key was not installed/activated properly.

Search Words

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postfix parallels

a914db3fdc7a53ddcfd1b2db8f5a1b9c 56797cefb1efc9130f7c48a7d1db0f0c 01bc4c8cf5b7f01f815a7ada004154a2 29d1e90fd304f01e6420fbe60f66f838 0a53c5a9ca65a74d37ef5c5eaeb55d7f aea4cd7bfd353ad7a1341a257ad4724a

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