Article ID: 116481, created on Jul 17, 2013, last review on Apr 25, 2014

  • Applies to:
  • Plesk 11.0 for Linux


Restoration of backup failing with following error:

Error: backup_sign: Can't find public key in database:
backup_sign: Can't get server's public key


  1. Regenerate the backup sign key using below command:

    /usr/local/psa/admin/sbin/backup_sign generate
  2. Restore the backup again

a914db3fdc7a53ddcfd1b2db8f5a1b9c 56797cefb1efc9130f7c48a7d1db0f0c aea4cd7bfd353ad7a1341a257ad4724a 29d1e90fd304f01e6420fbe60f66f838 0a53c5a9ca65a74d37ef5c5eaeb55d7f

Email subscription for changes to this article
Save as PDF