Article ID: 116501, created on Jul 19, 2013, last review on Apr 25, 2014

  • Applies to:
  • Virtuozzo

Symptoms

You cannot see IP of the Parallels Cloud Server on Welcome screen:

        Dear Parallels user!
Use the following hostname and IP address
    to connect to this server:
      

Cause

Interface name was changed from ethX to some other name, for example emX

Resolution

  1. Find string with eth value in /usr/libexec/parallels-message.sh:
    [root@mypcs ~]# grep eth /usr/libexec/parallels-message.sh
            if ($1 ~ /eth/)
  2. Change it with following string:
    if ($1 ~ /^eth.*[0-9]+|^em.*[0-9]+|^p[0-9]+p[0-9]+|^tr.*[0-9]+|^wlan[0-9]+|^ath[0-9]+|^ip6tnl.*[0-9]+|^mip6mnha.*[0-9]+|^vlan.*|^bond.*[0-9]+|^ib[0-9]+/)
  3. Check welcome screen, it should be correct now:
            Dear Parallels user!
    Use the following hostname and IP address
        to connect to this server:

                  mypcs
            (192.168.15.15)

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