Article ID: 116619, created on Aug 2, 2013, last review on Aug 11, 2016

  • Applies to:
  • Plesk 12.5 for Linux
  • Plesk 12.0 for Linux
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Linux
  • Plesk 12.0 for Windows


Plesk backup task fails with the following error:

    Failed to pack files July_example.com_user-data_1307261006 in /var/lib/psa/dumps/domains/ [ 117520279552 bytes free of 122090221568 bytes total on mount point 0]
    /bin/tar: httpdocs/components/com_virtuemart/shop_image/product/tmpForThumb_phpgt81Pc: Cannot open: Permission denied
    /bin/tar: httpdocs/components/com_virtuemart/shop_image/product/tmpForThumb_phpgt81Pc: Cannot open: Permission denied
    /bin/tar: httpdocs/wp/wp-content/plugins/bulletproof-security/admin/htaccess/maintenance-mode.txt: Cannot stat: Permission denied
    /bin/tar: Exiting with failure status due to previous errors


Incorrect directory permissions.


  1. Make sure that the latest microupdates are installed. If not, apply the latest Plesk microupdates.

  2. Restore virtual hosts permissions using following the instructions for the installed Plesk version provided in Plesk Knowledge Base article:

    #6572 - How to restore default permissions in the virtual host directory

  3. In case the issue still exists, manually check permissions for the directories. Correct the permissions, if necessary:

    # chmod 0755 /var/www/vhosts/

Search Words

Cannot stat: Permission denied

Failed to pack files

permission denied

The backup has failed

Unable to rotate dump: The dump rotation is failed with code '121' at /opt/psa/admin/bin/plesk_agent_manager line 1041.

Plesk backup for the domain keeps failing

Permission Denied, Database Inconsistency

backup for database in database backup repo fails

error: there is no /etc/localtime file in system

Domain and content backup is giving errors and cannot complete

エラー: パーミッション拒否

Not all the data was backed up into

a914db3fdc7a53ddcfd1b2db8f5a1b9c 56797cefb1efc9130f7c48a7d1db0f0c 01bc4c8cf5b7f01f815a7ada004154a2 29d1e90fd304f01e6420fbe60f66f838 0a53c5a9ca65a74d37ef5c5eaeb55d7f aea4cd7bfd353ad7a1341a257ad4724a 2a5151f57629129e26ff206d171fbb5f e335d9adf7edffca6a8af8039031a4c7 742559b1631652fadd74764ae8be475e ed7be2b984f9c27de1d2dc349dc19c6d 85a92ca67f2200d36506862eaa6ed6b8 a766cea0c28e23e978fa78ef81918ab8

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