Article ID: 116983, created on Aug 28, 2013, last review on Jun 17, 2016

  • Applies to:
  • Virtuozzo containers for Windows 4.6

Symptoms

  1. Installation of Parallels Transporter For Containers fails with error:

    Error 1920. Failed to start the service 'C2V Service' (c2vservice).
    
  2. The version of Virtuozzo Containers in use is 4.0, 4.5 or 4.6.

Cause

  1. Virtuozzo Containers 4.5/4.0:

    Outdated libeay32.dll and ssleay32.dll libraries on the Virtuozzo containers for Windows host.

  2. Virtuozzo Containers 4.6:

    Parallels Transporter Agent for Containers (ParallelsTransporterForContainers-23549.1040191.exe) from Virtuozzo 6.0 update 7 fails due to a product issue PSBM-28471.

Resolution

  1. For Virtuozzo containers for Windows 4.0/4.5:

    Take the libeay32.dll and ssleay32.dll libraries, place them to "C:\Program Files (x86)\Parallels\Containers\BIN" directory and re-run the installation.

  2. For Virtuozzo containers for Windows 4.6:

    The issue was fixed in Virtuozzo 6.0 Update 7 Hotfix 4.

    Install pending updates to resolve the issue.

Search Words

Trasnport Agent Container migration windows

PSBM-28471

Error 1920. Failed to start the service 'C2V Service' (c2vservice).

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