Article ID: 117022, created on Aug 30, 2013, last review on May 11, 2014

  • Applies to:
  • Virtuozzo 6.0
  • Virtuozzo containers for Windows


  1. It is not possible to install Service Pack 1 into a Windows 2008 R2 VM. The installation fails with error 800736B3.

  2. The VM was migrated from a PVC host with a c2v procedure.

  3. In C:\Windows\Logs\CBS\CBS.log you can see an error similar to the following :

    2013-08-18 01:39:09, Info                  CBS    Failed to call GetDeploymentInformation on deployment: amd64_netrndis.inf_31bf3856ad364e35_6.1.7600.21444_none_246b463a787bd9ff [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
  4. The source server has KB2807986 installed.


KB2807986 is incompletely forwarded into containers.


  1. Remove KB2807986 from the source node (server reboot is required)

  2. Re-run the migration.

  3. KB2807986 can then be installed back on the node and in the migrated VM.

Search Words

c2v migration


service pack 1

windows server 2008 r2 sp1

unable to install

cannot install

Failed to call GetDeploymentInformation on deployment



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