Article ID: 117022, created on Aug 30, 2013, last review on May 11, 2014

  • Applies to:
  • Virtuozzo 6.0
  • Virtuozzo containers for Windows

Symptoms

  1. It is not possible to install Service Pack 1 into a Windows 2008 R2 VM. The installation fails with error 800736B3.

  2. The VM was migrated from a PVC host with a c2v procedure.

  3. In C:\Windows\Logs\CBS\CBS.log you can see an error similar to the following :

    2013-08-18 01:39:09, Info                  CBS    Failed to call GetDeploymentInformation on deployment: amd64_netrndis.inf_31bf3856ad364e35_6.1.7600.21444_none_246b463a787bd9ff [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]
    
  4. The source server has KB2807986 installed.

Cause

KB2807986 is incompletely forwarded into containers.

Resolution

  1. Remove KB2807986 from the source node (server reboot is required)

  2. Re-run the migration.

  3. KB2807986 can then be installed back on the node and in the migrated VM.

Search Words

c2v migration

800736B3

service pack 1

windows server 2008 r2 sp1

unable to install

cannot install

Failed to call GetDeploymentInformation on deployment

amd64_netrndis.inf

KB2807986

c62e8726973f80975db0531f1ed5c6a2 2897d76d56d2010f4e3a28f864d69223 0dd5b9380c7d4884d77587f3eb0fa8ef 965b49118115a610e93635d21c5694a8 d02f9caf3e11b191a38179103495106f

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