Article ID: 117620, created on Sep 30, 2013, last review on May 8, 2014

  • Applies to:
  • Plesk 11.0 for Windows
  • Plesk 11.5 for Windows


The SMTP, Mail Transfer Agent (MTA), or Post Office connector crashes in MailEnable.


This is a software issue in MailEnable, ME020058 - BUG.

Usually, the only reason the MTA or SMTP fails is due to a corrupted message in its queue. Look in the following directories:

Mail Enable\Queues\LS\Inbound
Mail Enable\Queues\POP\Inbound
Mail Enable\Queues\SF\Inbound
Mail Enable\Queues\SMTP\Inbound


Please follow the instructions from the MailEnable original Knowledgebase article.

Search Words

Mail Tab Hangs

Post Office Connector crashes

MailEnable Postoffice Connector

MailEnable Postoffice Connector

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