Article ID: 117888, created on Oct 11, 2013, last review on Jun 14, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5
  • Web Presence Builder 11.1
  • Web Presence Builder 11.5
  • Web Presence Builder 12.0
  • Plesk 12.0 for Linux
  • Plesk 11.5 for Linux
  • Plesk 10.4 for Linux/Unix
  • Plesk 12.0 for Windows


When attempting to open the domain DOMAIN.TLD in Parallels Web Presence Builder (WPB), it does not edit the existing site, but attempts to create a new one.


site.site_page_id is missing in the preferences of the site associated with the domain in the WPB database (sitebuilder5):

~# mysql -u<MYSQL_USER> -p<MYSQL_PASSWORD> -h<MYSQL_HOST> sitebuilder5

mysql> select sps.url, s.uuid, s.site_page_id from site s, site_publish_settings sps where and sps.url like '%DOMAIN.TLD%'\G
*************************** 1. row ***************************
         url: http://DOMAIN.TLD/
        uuid: b6310b5e-6805-c147-f4ad-e8567edf988c
site_page_id: NULL                                          <== !!
1 row in set (0.00 sec)

This issue may occur if the site owner removed the site by clicking on the "Start over" button. In this case, a new site is created without any pages and overwrite existing one.

In the log, you can see the dates a site was created or started over. Retrieve these records using the site's UUID:

~# cat /PATH/TO/PPB/sitebuilder.log | grep 'b6310b5e-6805-c147-f4ad-e8567edf988c'
2012-02-29T16:59:16+04:00 [INFO] [System] /sitebuilder/JsonApi/ ...create site 9ab43904-7bcf-5dd2-ed22-ad070cf96e72 ::ffff:
2012-03-02T17:38:29+04:00 [INFO] [System] /sitebuilder/JsonApi/ Starting over site with uuid "9ab43904-7bcf-5dd2-ed22-ad070cf96e72" ::ffff:


Restore the site from a snapshot. For more help, see:

[HOW TO] How to back up and restore Web Presence Builder site through GUI

[HOW TO] How to restore Web Presence Builder site from snapshot located in a domain

Search Words

site builder

web presence builder information

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редактировать сайт


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