Article ID: 117977, created on Oct 15, 2013, last review on May 11, 2014

  • Applies to:
  • Plesk 11.5 for Linux
  • Plesk 11.5 for Windows


When I try to create an user, I get the following error:

Message Specified column "localeId" is not in the row
File     Abstract.php
Line    179
Type    Zend_Db_Table_Row_Exception


Not all Parallels Plesk Panel (Plesk) packages were successfully upgraded.


You should reinstall the plesk-core package and install all the microupdates:

  1. Backup the current psa database:

    mysqldump -uadmin -p`cat /etc/psa/.psa.shadow ` psa > ~/psa_kb117977.`date +%F`
  2. Remove the broken plesk-core package:

    rpm -e --nodeps --justdb --noscripts plesk-core


    --nodeps                         do not verify package dependencies
    --justdb                         update the database, but do not modify the
    --noscripts                      do not execute package scriptlet(s)
  3. Download the plesk-core package for your OS version. For example, for CentOS 6, x86_64:

  4. Install the downloaded package:

    rpm -ivh plesk-core-11.5.30-cos6.build115130819.13.x86_64.rpm
  5. Install all microupdates:

    /usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base

Search Words

error create users

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Could not create user: "Specified column "localeId" is not in the row"

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