Article ID: 118063, created on Oct 20, 2013, last review on Jun 17, 2016

  • Applies to:
  • Virtuozzo
  • Virtuozzo hypervisor
  • Virtual Automation


  • It is not possible to change virtual machine settings from PVA.

  • It is not possible to create a new virtual machine from PVA.

  • The following messages can be seen in the task details:

    Operation with the Virtual Machine "test" is finished with errors: 
    This operation is prohibited for this Environment: Can't find specified virtual machine (template) on server: 99656e16-fa5d-402b-adee-ddcddf22d774.


Broken compatibility due to a major difference between installed versions of PVA Agent and PSBM/PCS version on the node.


Please use this article to check that the PVA version used on the node is current and compatible with the installed virtualization product.

If there is a discrepancy - update the software.

If the issue is reproduced even with the current version of PVA Agent, please contact Parallels Technical Support for assistance.

Search Words

cannot change virtual machine settings

unable to create virtual machine

Can't find specified virtual machine (template)

This operation is prohibited for this Environment

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