Article ID: 118265, created on Oct 29, 2013, last review on May 11, 2014

  • Applies to:
  • Plesk 11.5 for Linux


When I try to open Roundcude webmail, I get the following error:

CONFIGURATION ERROR was not found. was not found.
Please read the INSTALL instructions!


Permissions for the mentioned files are not correct.


Make sure that the files from the error belong to the roundcube_sysgroup group and have permissions like below:

# ll /usr/share/psa-roundcube/config/
total 48
-rw-r----- 1 root roundcube_sysgroup  2897 Oct 29 13:49
-rw-r----- 1 root roundcube_sysgroup 35928 Aug 12 16:48
-rw-r--r-- 1 root root                2451 Aug 12 16:48 mimetypes.php
-rw-r--r-- 1 root root                 441 Aug 12 16:48 php.ini.tpl

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