Article ID: 118294, created on Oct 30, 2013, last review on May 3, 2014

  • Applies to:
  • Plesk Sitebuilder for Linux/Unix
  • Plesk Sitebuilder for Windows


Each time a website user tries to purchase our customer's product (from the eShop page), the following error occurs on the PayPal page, once the users are redirected to it:

The seller accepts encrypted website payments only. You cannot pay the seller through un-encrypted buttons. Please contact your seller for more details.

This happens even if we are already signed in to a PayPal account.


According to "Why is my PayPal account blocking payments from un-encrypted buttons?":

If your customers receive this error message, you can turn off the PayPal® Encrypted Website Payments feature in your PayPal account profile.


To Turn Off the PayPal Encrypted Website Payments Feature

  1. Log in to your PayPal account.
  2. Click Profile.
  3. From the Selling Preferences column, click Website Payment Preferences.
  4. In the Encrypted Website Payments section, select Off.
  5. Click Save.

Search Words

paypal ecommerce

The seller accepts encrypted website payments only.

cannot purchase a broduct

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