Article ID: 118377, created on Nov 1, 2013, last review on Jun 17, 2016

  • Applies to:
  • Virtuozzo containers for Windows


PVC Hardware Node crashes during PVA Agent installation, avgidsdrivera.sys is indicated as a faulting module.

The kernel stack from the dump is as follows:

fffffa60`07c47220 fffffa60`08618f16 : 00000000`00000040 00000000`00000000 00000000`00000000 00000000`00000000 : avgidsdrivera+0xf687
fffffa60`07c47280 fffffa60`08619e0e : fffffa60`07c477c0 fffffa60`00000188 00000000`000017f4 00000000`00000000 : avgidsdrivera+0x12f16
fffffa60`07c476f0 fffffa60`063ebf23 : 00000000`00000078 fffffa80`1c74b0c0 fffffa80`1c74b010 00000000`00000000 : avgidsdrivera+0x13e0e
fffffa60`07c47760 fffffa60`063e5bde : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : avgmfx64+0xaf23
fffffa60`07c47800 fffffa60`00db8765 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : avgmfx64+0x4bde


The BSoD is caused by AVG Antivirus 2013 which is not recommended to use with Parallels Virtuozzo Containers for Windows because it might cause stability issues.


PVA Agent installation can be performed while AVG Antivirus is disabled, however we strongly recommend you to use only compatible antivirus solutions. For more information please read the following article:

9589 Antivirus software compatibility with Parallels Virtuozzo Containers 4.6

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