Article ID: 118463, created on Nov 6, 2013, last review on May 6, 2014

  • Applies to:
  • Odin Business Automation Standard 4.x
  • Panels
  • Virtuozzo containers for Linux
  • Virtuozzo containers for Windows
  • Virtual Automation


Container backup cannot be created. The following error is shown in the PBA-S Action Log (Top > Configuration Director > Logging and Errors > Action Log):

Create backup; Creating new backup for Container CTID
Cannot create a backup file. (error# 1)


Checking the progress of the backup for Container CTID  


1) PBA-S have version 4.1 of earlier.

2) Outdated PVA installed on HW node. Verify the latest PVA is installed on HW node.

For Parallels Virtuozzo Containers for Linux:

[root@vz_node ~]# rpm -q pva-release

For Parallels Virtuozzo Containers for Windows:

HW NODE: Start > Control Panel > Programs and Features 
Parallels Virtuozzo Automation  <OUTDATED_VERSION>

3) The backup creation is going to another node or to the network share (NFS, CIFS) which sometimes is not available. For example:

[root@vz_node ~]# vzabackup --view-folder localhost
 path = /mnt/storage/backup
 login =
[root@vz_node ~]# df -h /mnt/storage/
Filesystem            Size  Used Avail Use% Mounted on
//      3.0T  2.6T  481G  85% /mnt/storage
[root@vz_node ~]# dmesg | grep CIFS
[8493790.130108] CIFS VFS: Server has not responded in 300 seconds. Reconnecting...
[8499257.050101] CIFS VFS: Server has not responded in 300 seconds. Reconnecting...


1) Upgrade PBA-S to the latest available version.

2) Update PVA agent to the latest version according to Parallels Virtual Automation builds, releases, and supported virtualization products.

3) Resolve the issue with network connectivity between VZ node and backup storage.

Search Words

Attention!Cannot create a backup file. (error# 1)

bannot backup container

outdated PVA on HW node

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