Article ID: 118663, created on Nov 15, 2013, last review on Oct 23, 2016

  • Applies to:
  • Plesk 12.5 for Linux
  • Plesk 12.0 for Linux
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Linux


SSH terminal at Websites & Domains > SSH/Shell Access is showing bank screen or shows one of the following notifications:



A Plugin is needed to display the content.


SSH terminal Java applet is incompatible with latest updates of Java runtime. This is an internal issue with ID #PPPM-1039, which is planned to be fixed in future product updates.


Downgrade Java to Java7u40, or:

For Windows-client (works only for Java versions less than Java7u51:

  1. Go to Windows Control Panel > Java > Temporary Internet Files > Settings and switch off Keep temporary files on my computer.

  2. Restart the web browser.

Note: This workaround may not work on all Plesk/Java versions.

Search Words

SSH/Shell Access

A Plugin is needed to display the content

SSH access through Plesk with blank square box.


SSH/Shell Access is not working


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