Article ID: 118753, created on Nov 19, 2013, last review on Jun 9, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5
  • Plesk 12.0 for Linux
  • Plesk 11.5 for Linux


Unable to open Horde webmail:

Internal Server Error


CGI scripts don't work on a domain.

Log file shows '/var/log/httpd/suexec_log' the following error:

uid: (10021/horde_sysuser) gid: (510/510) cmd: cgi_wrapper
target uid/gid (10021/510 or 504) mismatch with directory (0/503) or program (0/0)
uid: (2523/horde_sysuser) gid: (2521/2521) cmd: cgi_wrapper
directory is writable by others: (/var/www/cgi-bin/cgi_wrapper)


Incorrect permissions for '/var/www/cgi-bin/cgi_wrapper' folder.


chown -R root:root /var/www/cgi-bin/cgi_wrapper
chmod -R 755 /var/www/cgi-bin/cgi_wrapper

NOTE: Directory could differ from the one in example, take a look on path in the error.

Search Words

Unable to get webmail password


directory is writable by others

error reading data from FastCGI server


Webmail showing Internal Server Error

mismatch with directory

horde login


Internal Server Error

a914db3fdc7a53ddcfd1b2db8f5a1b9c 56797cefb1efc9130f7c48a7d1db0f0c 01bc4c8cf5b7f01f815a7ada004154a2 29d1e90fd304f01e6420fbe60f66f838 0a53c5a9ca65a74d37ef5c5eaeb55d7f 400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065 624ca542e40215e6f1d39170d8e7ec75 70a5401e8b9354cd1d64d0346f2c4a3e 2a5151f57629129e26ff206d171fbb5f e335d9adf7edffca6a8af8039031a4c7

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