Article ID: 118756, created on Nov 19, 2013, last review on May 10, 2014

  • Applies to:
  • Plesk 11.5 for Linux


"Website Copying" task hangs during execution, the following message is displayed Copying the website to . You will be notified of the progress by email ().


"Website Copying" task hangs.


Please check source site accessibility and correctness of all options set in the copying configuration menu before starting "Website Copying" process.

In order to remove 'Copying the website...' message you should delete associated tasks from the Plesk database.

mysql> begin;
mysql> DELETE longtasks, longtaskparams FROM longtasks INNER JOIN longtaskparams WHERE longtasks.type='site-copy' AND;
mysql> commit;

After the hanged session is removed, restart the operation again.

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