Article ID: 118758, created on Nov 19, 2013, last review on Aug 12, 2014

  • Applies to:
  • Plesk 11.0 for Linux


There is a glitch in GUI when trying to switch between subscriptions with the option "Open hosting operations in Server Administration Panel" disabled.

Below are exact steps to reproduce the issue:

  1. Check in Plesk Control panel->Tools and Utilities->Interface Management that "Service Provider view" mode is enabled and option" Open hosting operations in Server Administration Panel" is NOT selected.

  2. Create 2 subscriptions under the same customer, for example under admin: and

  3. Go to>backup manager->Personal FTP Repository Settings and configure FTP backup settings for subscription

  4. Now switch to different subscription clicking on drop down menu on the top of window under webspace option, please see screenshot

  5. You should appear under backup settings of other subscription

  6. Click on "Personal FTP Repository Settings" and you will see FTP backup settings of first subscription


The issue is fixed in Plesk 11.5 completely.


This is a program issue #PPPM-703. The issue persists in Plesk 10.4, 11.0.9. Completely fixed in Plesk 11.5

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