Article ID: 118775, created on Nov 20, 2013, last review on Aug 12, 2014

  • Applies to:
  • Plesk 11.0 for Windows
  • Plesk 10.x for Windows

Release notes



This article's sole purpose is to provide information regarding the services that Parallels Plesk Panel (PP) interacts with, their configuration, and log file locations, which may be useful in a troubleshooting procedure.

Updated version of this article is available here:
  • #111289 Parallels Plesk Panel for Windows service logs and configuration files

Main services

Control Panel

Logs: %plesk_dir%\admin\logs\W3SVC<IIS site ID>\ex<date>.log
PHP errors: %plesk_dir%\admin\logs\php_error.log
CLI utilities execution log: %plesk_dir%tmp\util_exec.log (if in [HKEY_LOCAL_MACHINE\SOFTWARE\PLESK\PSA Config\Config] created key "debugUtilExec"="true"

service control:

Stop: net stop plesksrv /Y
Start: net start plesksrv && net start poppassd
Restart: net stop plesksrv /Y && net start plesksrv && net start poppassd

config files:

PHP: %plesk_dir%\admin\php.ini
IIS: IIS manager -> Sites/Application Pools -> PleskControlPanel
Apache: %plesk_dir%\admin\conf


SiteBuilder

Log: %plesk_dir%\SiteBuilder\_logs
Install/upgrade Logs: %plesk_dir%\sb\tmp

service control:

No service control (working via Apache service).

config files:

IIS manager > Sites/Application Pools > sitebuilder(default) / SiteBuilderSitesWebAppPool


phpMyAdmin

Log: %plesk_dir%\admin\logs\W3SVC<IIS site ID>\ex<date>.log

service control:

No service control (working via plesksrv service).

config files:

%plesk_dir%\admin\htdocs\domains\databases\phpMyAdmin\config.inc.php


ASP.Net Enterprise Manager

config files:

IIS manager -> Sites -> sqladmin(default)\mssql


myLittleAdmin 2000/2005

config files:

www: IIS manager -> Sites -> sqladmin(default)\myLittleAdmin
app: %plesk_vhosts%\sqladmin\myLittleAdmin\2005\config.xml


MailEnable

Log: %plesk_dir%\Mail Servers\Mail Enable\Logging

service control:

Stop: net stop meimaps && net stop melcs && net stop memtas && net stop mepops && net stop mepocs && net stop mesptpcs
Start: net start meimaps && net start melcs && net start memtas && net start mepops && net start mepocs && net start mesptpcs
Restart: net stop meimaps && net stop melcs && net stop memtas && net stop mepops && net stop mepocs && net stop mesptpcs && net start meimaps && net start melcs && net start memtas && net start mepops && net start mepocs && net start mesptpcs

config files:

%plesk_dir%\Mail Servers\Mail Enable\Bin\MailEnable.msc


DNS / Named / BIND

Log: Windows Event Viewer

service control:

Stop: net stop named
Start: net start named
Restart: net stop named && net start named

config files:

%plesk_dir%\dns


MySQL

Log: Windows Event Viewer

service control:

Stop: net stop plesksqlserver
Start: net start plesksqlserver
Restart: net stop plesksqlserver && net start plesksqlserver

config files:

%plesk_dir%\MySQL\Data\my.ini


SpamAssassin

Log: Windows Event Viewer, with [HKEY_LOCAL_MACHINE\SOFTWARE\PLESK\PSA Config\Config]\Debug = 1

config files:

%plesk_dir%\Additional\Perl\site\var\spamassassin\3.003001


DrWeb antivirus

Log: %plesk_dir%\DrWeb\drcom.log

service control:

Stop: net stop DrWebCom
Start: net start DrWebCom
Restart: net stop DrWebCom && net start DrWebCom

FTP(proftpd)

Log: %plesk_vhosts%\Servers\<ID>\logs

service control:

Stop: net stop iisadmin
Start: net start iisadmin
Restart: net stop iisadmin && net start iisadmin

config files:

IIS Managet > FTP sites > <IP address>


Kaspersky antivirus

Log: Windows Event Viewer

service control:

Stop: net stop kavsvc
Start: net start kavsvc
Restart: net stop kavsvc && net start kavsvc

config files:

%plesk_dir%\kav\settings.xml


Web server (IIS)

Log: Windows Event Viewer
PP domain logs: %plesk_vhosts%\<domain.name>\statistics\logs\<SITE ID>

service control:

Stop: net stop iisadmin
Start: net start iisadmin
Restart: net stop iisadmin && net start iisadmin

config files:

IIS Manager


AWstats

config files:

%plesk_vhosts%\<DOMAIN>\statistics\webstat\AWStats\cgi-bin\awstats.<DOMAIN>.conf


Webalizer

config files:

%plesk_dir%\Additional\Webalizer\conf\webalizer.conf


Plesk Backup Manager

Backup logs: %plesk_dir%\PMM\<session>\psadump.log
%plesk_dir%\PMM\<session>\migration.log
%plesk_dir%\PMM\logs\migration.log
%plesk_dir%\PMM\logs\pmmcli.log

Restore logs: %plesk_dir%\PMM\rsessions\<session>\conflicts.log
%plesk_dir%\PMM\rsessions\<session>\migration.log
%plesk_dir%\PMM\logs\migration.log
%plesk_dir%\PMM\logs\pmmcli.log

service control:

Functionality is controlled by the Parallels Plesk Control Panel service.

Plesk Migration Manager

Migration logs: %plesk_dir%PMM\msessions\<session>\migration.log
%plesk_dir%PMM\rsessions\<session>\migration.log
%plesk_dir%PMM\rsessions\<session>\conflicts.log
%plesk_dir%PMM\logs\migration.log
%plesk_dir%PMM\logs\pmmcli.log
%plesk_dir%PMM\logs\migration_handler.log

service control:

Functionality is controlled by the Parallels Plesk Control Panel service.

Horde

Log: %plesk_dir%\tmp\horde

service control:

Functionality is controlled by the Parallels Plesk Control Panel service.

config files:

www: IIS manager > Sites > webmail(horde)
PHP: %plesk_vhosts%\webmail\horde\php.ini
horde configs: %plesk_vhosts%\webmail\horde\config\


Atmail

Logs: %plesk_dir%\tmp\atmail

service control:

Functionality is controlled by the Parallels Plesk Control Panel service.

config files:

www: IIS manager > Sites > webmail(atmail)
Atmail configs: %plesk_vhosts%\webmail\atmail\libs\Atmail\config.php


Health Monitor

Logs: %plesk_dir%\admin\logs\health-alarm.log
%plesk_dir%\admin\logs\HealthMonitoring.log

service control:

Stop: net stop ParallelsHealthMonitor
Start: net start ParallelsHealthMonitor
Restart: net stop ParallelsHealthMonitor && net start ParallelsHealthMonitor

config files:

%plesk_dir%\admin\conf\custom-health-config.xml
%plesk_dir%\admin\conf\health-config.xml


Health Monitor Notification Daemon

Logs: %plesk_dir%\admin\logs\HealthNotifier.log

service control:

Stop: net stop ParallelsHealthNotifier
Start: net start ParallelsHealthNotifier
Restart: net stop ParallelsHealthNotifier && net start ParallelsHealthNotifier

config files:

%plesk_dir%\admin\conf\custom-health-config.xml
%plesk_dir%\admin\conf\health-config.xml

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