Article ID: 118887, created on Nov 28, 2013, last review on May 3, 2014

  • Applies to:
  • Virtuozzo containers for Windows

Symptoms

Parallels Virtuozzo Containers for Windows hardware node crashes with a Blue Screen of Death.

A similar call stack can be seen when analyzing the memory dump:

nt!KeBugCheckEx
nt!KiBugCheckDispatch+0x69
nt!KiSystemServiceHandler+0x7c
nt!RtlpExecuteHandlerForException+0xd
nt!RtlDispatchException+0x415
nt!KiDispatchException+0x135
nt!KiExceptionDispatch+0xc2
nt!KiPageFault+0x23a
nt!ExfAcquirePushLockExclusive+0x1e3
nt!AlpcpReferenceMessageByWaitingThreadPort+0x32
nt!AlpcpReferenceMessageByWaitingThread+0xb8
nt!AlpcpPortQueryServerInfo+0xd4
nt! ?? ::NNGAKEGL::`string'+0x394ed
nt!KiSystemServiceCopyEnd+0x13

Cause

The problem is recognized as a product bug with internal ID PCWIN-16025.

Resolution

The fix will be included in one of the future product updates.

In case you encounter this crash and a valid memory dump is collected, please contact Parallels Technical Support and provide the memory dump for investigation.

Search Words

nt!AlpcpReferenceMessageByWaitingThreadPort

nt!AlpcpReferenceMessageByWaitingThreadPortQueue

nt!AlpcpPortQueryServerInfo

nt!AlpcpReferenceMessageByWaitingThread

d02f9caf3e11b191a38179103495106f 2897d76d56d2010f4e3a28f864d69223 965b49118115a610e93635d21c5694a8

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