Article ID: 118940, created on Nov 30, 2013, last review on Jun 19, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5
  • Plesk 11.0 for Linux
  • Plesk 10.4 for Linux/Unix
  • Plesk 11.0 for Windows
  • Plesk 10.4 for Windows


I cannot login to CP for managing my Plesk subscription: Plesk Domain or Plesk Client.

I've checked this KB article, and verified that Firewall does not restrict HTTP access to the Plesk node from the PBA-S.


Client's browser has 2 different IP Addresses (2 Internet Connections) for Plesk node and PBA-S. PBA-S creates session for one IP Address, but it uses another IP Address for connection with the Plesk node.


Add the following record into Plesk database:

# MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysql -u admin psa -e"insert into misc values ('disable_check_session_ip','true')"

Additional information

#1631 Plesk session is dropped if client’s IP is being changed

Search Words

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