Article ID: 119009, created on Dec 4, 2013, last review on Dec 12, 2013

  • Applies to:
  • Virtuozzo containers for Windows


The installation of VZU460063 hangs.

From MSI log C:\vzlog\msilog_VZU460063.log, it hangs at this step:

MSI (s) (B0:C8) [00:54:51:533]: Doing action: CheckLoadedModules
Action ended 00:54:51: ISChainPackagePrepare. Return value 1.
Action start 00:54:51: CheckLoadedModules.
Checking if module vzcapi.dll is loaded in memeory


The issue is recognized as a bug with internal ID PCWIN-20554. The update has been re-spinned, and the fixed version is currently available on the repository.


Download the update from this link and install it manually on the server.

Alternatively, remove the cached update from your server and re-run the PVC Update Wizard:

del "C:\vz\download\w2k8r2\x64\4.6\pvcupdates\VZU460063_amd64.exe"
del "C:\vz\download\w2k8r2\x64\4.6\pvcupdates\Parallels Virtuozzo Containers 4.6.xml"

Search Words

Update wizard



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