Article ID: 119183, created on Dec 16, 2013, last review on May 11, 2014

  • Applies to:
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Windows


Domains are not listing and showing following error on Plesk Panel:

The webspace was suspended. All sites hosted with the webspace are not available.

Panel is in the Power User view mode.


Via Plesk Panel interface:

  1. Create a new test webspace: Webspace > Add webspace

  2. Switch from Power User view to Service Provider view: Server > Interface Management and set option "Service Provider view"

  3. Activate necessary webspace: Subscription > domain.tld > Activate

  4. Switch back from Service Provider view to Power User view: Tools & Settings > Interface Management and set option Power User view

Via CLI:

  1. Update the status of a webspace which was suspended:

    /usr/local/psa/bin/subscription --webspace-on domain.tld
  2. Update the child domain statuses:

    `mysql> begin;`
    `mysql> update domains set webspace_status=0 where name ='domain.tld';`
    `mysql> commit;`


The webspace was suspended.

Search Words

webspace was suspended


All sites hosted with the webspace are not available

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