Article ID: 1193, created on Oct 6, 2008, last review on May 11, 2014

  • Applies to:
  • Plesk for Linux/Unix


I do the following actions and get the error:

1. Modules
2. Game Server Operators
3. Add Game Server
4. Remote server connection details
5. Enter IP, User name, Password
6. Get Error: Failed to connect to the hosting account: bf2mng failed:
Unable to connect to XX.XX.XX.XX The server does not support
password authentication method. You should ask your game hosting
account provider to enable password authentication method.

Most probably 'sshd' is not configured to support password authentication on the server.
Try to changed PasswordAuthentication in /etc/ssh/sshd_config to "yes" and restart 'sshd':

# Change to yes to enable tunnelled clear text passwords
PasswordAuthentication yes

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