Article ID: 119324, created on Dec 26, 2013, last review on May 11, 2014

  • Applies to:
  • Operations Automation 5.5
  • Operations Automation 5.4
  • Web Presence Builder
  • Plesk 11.x for Linux
  • Plesk 11.x for Windows


The following error appears when I try to open a site in Parallels Web Presence Builder:

Error: For editing sites with Presence Builder, the hosting account must support PHP version 5.0 or later.


PHP is disabled in the domain where to the site is published.


Enable PHP for the domain. For Parallels Plesk Panel:

Home > Subscriptions > %domain.tld% > Websites & Domains > Hosting Settings

Enable option "PHP support".

Search Words

For editing sites with Presence Builder

cannot open a site in Sitebuilder

the hosting account must support PHP version 5.0 or later

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