Article ID: 119465, created on Jan 2, 2014, last review on May 9, 2014

  • Applies to:
  • Web Presence Builder
  • Plesk 11.x for Linux
  • Plesk 10.4 for Linux/Unix
  • Plesk 11.x for Windows
  • Plesk 10.4 for Windows


I cannot publish a site with Parallels Web Presence Builder version 10.4, 11.0 or 11.5. Publishing process hangs at 100%.


The issue is likely caused by firewall rules that block access to Try the following command to verify access is opened:

~# telnet 443

Note: it’s by design that during site publishing Parallels Web Presence Builder version 11.5 (10.4, 11.0) sends request to for getting some data for google analytics dashboard.

There is no way to change the behavior in Parallels Web Presence Builder versions 10.4, 11.0, 11.5. It's planed to change publishing scheme in future updates of Parallels Web Presence Builder released after 11.6.


Reconfigure firewall rules to open access to from the server where Parallels Web Presence Builder is installed.

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