Article ID: 119509, created on Jan 8, 2014, last review on May 11, 2014

  • Applies to:
  • Plesk 11.x for Linux
  • Plesk 10.x for Linux


Backup Manager hangs and cannot be opened. It creates processes which consume cpu.


When you open Backup Manager, it reads information about existing tasks from these directories:


The process stuck if there are corrupted records.


Clean the directories:

~# rm -rf /usr/local/psa/PMM/rsessions/*
~# rm -rf /usr/local/psa/PMM/sessions/*
~# rm -rf /usr/local/psa/PMM/tasks/*

Note: the directories contain logs files for previous backup/restoration tasks.

Search Words


backup logs

takes all CPU

migration logs


Backup Manager stuck

cannot be opened

temporary files

a914db3fdc7a53ddcfd1b2db8f5a1b9c 56797cefb1efc9130f7c48a7d1db0f0c 29d1e90fd304f01e6420fbe60f66f838 0a53c5a9ca65a74d37ef5c5eaeb55d7f dd0611b6086474193d9bf78e2b293040

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