Article ID: 119517, created on Jan 8, 2014, last review on May 10, 2014

  • Applies to:
  • Plesk 11.5 for Windows


Certificate error occupies in Plesk Panel->Tools & Settings > IP Addresses > IP ->Certificate:

    Error: Unable to install certificate: The system cannot find the file specified. (Error code 2) at Open file 'C:\Program Files (x86)\Parallels\Plesk\var\certificates\{cert-7b8d2f70-418d-11e1-8a00-00215e6d74cf}' (Error code 1)


Missed file in C:\Program Files (x86)\Parallels\Plesk\var\certificates


Make sure that certificate with name above exists in C:\Program Files (x86)\Parallels\Plesk\var\certificates. If it is absent, create new certificate in Plesk Control panel->Tools and Utilities->Certificates or update existing one.

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