Article ID: 119532, created on Jan 9, 2014, last review on May 11, 2014

  • Applies to:
  • Plesk 10.4 for Windows


Plesk interface shows the following error:

    Execute C:\Parallels\Plesk\admin\bin\vzutil.exe  failed[1]: 
    ---------------------- Debug Info -------------------------------
    0: vz.php:28
    1: vz.php:28
    2: visibility.php:55
        getVisibilitySets(boolean  true)
    3: visibility.php:487
        isControlSetVisible(string 'product_copyrights')
    4: class.NavigationForm.php:51
        NavigationForm->assign(array, string 'dashboard')
    5: left.php3:35 


vzutil.exe is broken or it is used from wrong Plesk distributive.


  1. Check if vzutil.exe is valid:

    %plesk_bin%\vzutil --help
    The image file C:\Parallels\Plesk\admin\bin\vzutil.exe is valid, but is for a machine type other than the current machine.
  2. If you see the error above, it means that vzutil is used from wrong Plesk distributive and should be replaced.

  3. Extract files from plesk.msi package as in example below:

    msiexec /a  C:\ParallelsInstaller\parallels\PANEL-WIN_10.4.4\dist-msi-Microsoft-2003-i386\plesk.msi /qb TARGETDIR=DirectoryToExtractTo

where DirectoryToExtractTo is directory where you would like to extract files.

  1. Find vzutil.exe in directory above and replace it in %plesk_bin% directory. Please do not forget to create backup vzutil.exe before replacing.

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