Article ID: 119668, created on Jan 16, 2014, last review on Aug 23, 2016

  • Applies to:
  • Operations Automation 5.5
  • Operations Automation 5.4
  • Web Presence Builder 11.5
  • Plesk 11.5 for Windows


Cannot publish a site with Web Presence Builder. The following error appears:

Internal server error. For more information, see the log files.

The following errors appears in /usr/local/psa/admin/logs/sitebuilder.log:

2014/01/10 17:06:11:054 21848 26732 2014-01-10T17:06:11+04:00   [EMERG] /sitebuilder/JsonApi/   PleskFatalException: Execution failed.
Command: sbpublish
Arguments: Array

Details: Empty error message from utility.


The site cannot be published because of long paths to files created by Web Presence Builder for "Blog" module.

This is Web Presence Builder internal issue with ID #PPB-3500, which has been fixed in Web Presence Builder 12.5.


Upgrade to the latest product version.

Search Words

Internal server error

Error code 1

sitebuilder publish site fail

Failed to copy local temporary storage to target path

Execution failed

Failed to copy local temporary storage to target path. The specified path, file name, or both are too long. The fully qualified file name must be less than 260 characters, and the directory name must be less than 248 characters.


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