Mail creation from Plesk Panel GUI hangs. In Task Manager you can see a lot of '
spammng.exe' processes. One of the possible causes is that spam training process fails because a mailbox (or a folder) name contains ' (apostrophe) symbol.
Please follow the blow steps in order to make sure that the above is your case:
- Create email, mailbox name contains the ' (apostrophe) symbol
- Send few email and move some of them to the 'Te'st' folder in webmail.
- Run DailyMaintainance script and it hangs.
Plesk Panel issue with id #PPPM-1119. The mailbox name should not contain the ' (apostrophe) symbol.
This issue was fixed in Plesk 12 MU#7.
Apply the latest Plesk update or upgrade your Plesk to version 12, according to Installation upgrade and migration-guide: Installation upgrade and migration-guide
If by some reason you cannot apply the latest Plesk microupdate, as a workaround remove ' (apostrophe) symbol in the mailbox and mail folders names.
Find mailbox folders with apostrophe symbol in name.
dir /s /b \full\path\to\mailboxes\*'*.* > C:\list.txt
Remove apostrophe symbol from folder name listed in
Kill all hanged
taskkill /IM spammng.exe