Article ID: 119823, created on Jan 26, 2014, last review on May 11, 2014

  • Applies to:
  • Plesk 11.5 for Windows


Following error is generated while trying to access site with classic ASP page:

500 - Internal Server Error


Root cause is in installed McAfee software on this server. During ASP application execution on site, additional library from McAfee folder was loaded, but due to insufficient privileges on this file, internal server error occurs.


  1. Add permissions for "psaadm" and "psacln" users on file:

    C:\Program Files (x86)\McAfee\VirusScan Enterprise\VSCore\ScriptSn.20140124130134.dll

  2. Reload site.

Search Words sites not working plesk

500 - Internal Server Error

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