Article ID: 119915, created on Jan 31, 2014, last review on May 11, 2014

  • Applies to:
  • Plesk 11.5 for Windows


Below error message is shown when a creating domain alias in Plesk 11.0.9 for Windows Server 2012 Standard (Subscriptions -> -> websites and Domains -> Add domain alias -> add alias from to and set checkbox "Web service" - OK)

Execute websrvmng --add-alias "" "" --web failed with error code 1: Access is denied. (Error code 5) at CryptImportKey
---------------------- Debug Info -------------------------------
0: utilmng.php:47
        utilmng->call(string 'add-alias', array)
1: domainmng.php:70
        domainmng->add_alias(string '', string '', boolean  false, boolean  true)
2: DomainAliasesManager.php:207
        DomainAliasesManager::updateDomainAlias(object of type DomainAlias)
3: domain_alias_edit.php:108
        require(string 'D:\Parallels\Plesk\admin\htdocs\domains\domain_alias_edit.php')
4: plesk.php:66


Administrators group does not have enough permissions to directory C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys


Apply the following Microsoft KB: Administrators should have Full Control access to this directory.

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0: utilmng.php:47 utilmng->call(string 'add-alias', array)

Execute websrvmng --add-alias

Access is denied. (Error code 5) at CryptImportKey

a914db3fdc7a53ddcfd1b2db8f5a1b9c 56797cefb1efc9130f7c48a7d1db0f0c 46a8e394d6fa13134808921036a34da8 85a92ca67f2200d36506862eaa6ed6b8 bd7fc88cf1b01f097749ae6f87272128

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