Article ID: 119930, created on Jan 31, 2014, last review on Jun 17, 2016

  • Applies to:
  • Virtuozzo
  • Virtuozzo containers for Linux
  • Virtuozzo hypervisor
  • Virtual Automation

Symptoms

A container cannot be restored from a backup with the following error:

[root@vz ~]# vzarestore -B -e 31b400d1-5fa5-d640-8ecb-1ecab7150231/20140127111714
...
Restore failed: Failed to perform the file restore
Acronis Error: Module=4 Code=13, "The file is corrupted."{=0}, Tag=fc86c763d1a60cc7,D:/bs_hudson/workspace/VZ91_gcc4.1.2/3901/archive/chunk_reader.cpp:Read:7
2
Acronis Error: Module=4 Code=d, "The file is corrupted."{=0}, Tag=c84f878ee523629d,D:/bs_hudson/workspace/VZ91_gcc4.1.2/3901/archive/unpacker.cpp:AdjustWithP
os:69

Cause

The backup archive is corrupted.

Resolution

Contact Parallels Support to clarify the possibility of unpacking the data from the corrupted archive.

Search Words

Failed to start the file backup Acronis Error: Module=4 Code=13, "The file is corrupted.

Acronis Error: Module=4 Code=13, "The file is corrupted."{=0},

The file is corrupted

Failed to start the file backup Acronis Error: Module=4 Code=13, "The file is corrupted."{=0},

Failed to start the file backup Acronis Error

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