Article ID: 119931, created on Jan 31, 2014, last review on May 3, 2014

  • Applies to:
  • Virtual Automation


PVA Agent installation fails with the following error:

[root@test]# ./pva-setup -r local --install
Using log file '/var/log/pva/setup/14.01.28_16.06.34_pva-setup.log'
# pva-setup 6.0-310
Using local files located at '/root/pva_install/pva_agent/.'
[ERROR] Unsupported Linux distribution.
PVA 6.0 can be installed on RHEL 3, RHEL 4, RHEL 5, RHEL 6, CentOS 3, CentOS 4, CentOS 5, CentOS 6, SLES9, SLES 10, SLES11 only.


PVA setup utility checks the content of /etc/parallels-release and /etc/redhat-release during the setup process.

Parallels product version (/etc/parallels-release) should match pattern "X.Y.Z", for example: 6.0.5.

RedHat version (/etc/redhat-release) should be supported by PVA. Usually, the most recent version at the moment of PVA release and all its predecessors are supported. Issues may arise for the virtualization products, which do not support more recent PVA versions, thus the list of supported RedHat releases becomes limited.


Correct the corresponding release files and put the supported version. For example:

[root@pcs ~]# rpm -qf /etc/parallels-release
[root@pcs ~]# echo 'Parallels Cloud Server 6.0.5 (1784)' > /etc/parallels-release

[root@vz ~]# mv /etc/redhat-release{,~}
[root@vz ~]# echo 'Red Hat Enterprise Linux Server release 5.4 (Tikanga)' > /etc/redhat-release
[root@vz pva_agent]# ./pva-setup -r local --install 
[root@vz pva_agent]# mv -f /etc/redhat-release{~,}

Search Words


Unsupported Linux distribution

PVA 6.0 can be installed on RHEL

pva install

319940068c5fa20655215d590b7be29b 2897d76d56d2010f4e3a28f864d69223

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