When PVC/PSBM/PCS node's update is initiated from PVA Management Panel in "
Software updates >
Install Everything", the task may end up with:
#312 Connection to the remote host cannot be opened or is closed
PVA Agent update has been selected for installation among the rest of components.
When installing updates from PVA Management Node, PVA Agent on the node crashes during self-update.
~# service pvaagentd status pvaagentd dead but pid file exists
This issue is recognized as PVA-34030 and will be permanently fixed in future releases.
If faced the issue - login to the PVC/PSBM/PCS node that has been updated and restart PVA Agent.
~# service pvaagentd restart
To prevent issue happening on other nodes:
First, update PVA agent to the latest version manually per instructions from the KB article:
- 113071 How to install/reinstall/upgrade PVA Agent on PCS 6, PSBM 5, or PVCfL 4.7 HW Node
Then it is fine to install the rest of updates from PVA Management interface, in "
P.S.: usually, despite the fact that the task ends up with the error, all selected updates are installed correctly.
112297 Parallels Virtual Automation builds, releases, and supported virtualization products.
113071 How to install/reinstall/upgrade PVA Agent on PCS 6, PSBM 5, or PVCfL 4.7 HW Node.