Article ID: 1200, created on Oct 6, 2008, last review on May 11, 2014

  • Applies to:
  • Plesk Sitebuilder for Windows


Sitebuilder panel fails with Runtime Error

Server Error in '/' Application.

 Runtime Error
 Description: An application error occurred on the server. The current
    custom error settings for this application prevent the details of
    the application error from being viewed remotely (for security
    reasons). It could, however, be viewed by browsers running on the
    local server machine.
 Details: To enable the details of this specific error message to be
    viewable on remote machines, please create a <customErrors> tag
    within a "web.config" configuration file located in the root
    directory of the current web application. This <customErrors> tag
    should then have its "mode" attribute set to "Off".


Most likely the problem is that SIteBuilder server is not started


Please open command prompt and execute the following command:

net start "SiteBuilder for Windows Hosting Service"

Also, please make sure that for Temp folder for Microsoft.Net FrameWork user 'Network/Network Services' has Read&Write access.

For example, on folder   C:\windows\Microsoft.Net\framework\v2.XXXX\Temp (but the path can be different).

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