Unable to send an email message using Roundcube webmail. The following error message occurs in Roundcube web interface:
SMTP Error (535): Authentication failed.
Incorrect configuration settings.
Change Roundcube configuration file in the following way:
Log in to Webmail Service node (by default, webmail clients are installed on Plesk Automation Management node, but webmail can be deployed as a separate node, as described in documentation)
# rpm -qa|grep roundcube|xargs rpm -ql|grep main.inc.php /usr/share/psa-roundcube/config/main.inc.php
If this file cannot be located, open the following one:
smtp_uservalue from the following:
# grep smtp_user /usr/share/psa-roundcube/config/main.inc.php $rcmail_config['smtp_user'] = '%u';
to the one below:
# grep smtp_user /usr/share/psa-roundcube/config/main.inc.php $rcmail_config['smtp_user'] = '';
Note that in
/usr/share/psa-roundcube/config/defaults.inc.php there is
$config parameter instead of
For Plesk 12: Roundcube configuration file is