Article ID: 120153, created on Feb 15, 2014, last review on May 11, 2014

  • Applies to:
  • Plesk 11.5 for Linux


Changing of IP address with fails with error

    # /usr/local/psa/bin/
    Generating DB update script...
    need more than 4 values to unpack


Some DNS records ('A' records) have empty values in Plesk database.


  1. Backup Plesk database:

    mysqldump -uadmin -p`cat /etc/psa/.psa.shadow ` psa > psa.dump.`date +%F`
  2. Login to psa database and check empty DNS records:

    mysql> select * from dns_recs where type='A' and val=''\G
    *************************** 1. row ***************************
             id: 6682
    dns_zone_id: 141
           type: A
    displayHost: webmail.domain.tld.
           host: webmail.domain.tld.
     time_stamp: 2012-08-09 10:34:36

    As you can see displayVal and val are empty, but IP address should be set. So please correct it as in example below:

    mysql> update dns_recs set val='',displayVal='' where id=6682;
    Query OK, 1 row affected (0.01 sec)
  3. Execute reconfigurator again:


Search Words

need more than 4 values to unpack

a914db3fdc7a53ddcfd1b2db8f5a1b9c 56797cefb1efc9130f7c48a7d1db0f0c 01bc4c8cf5b7f01f815a7ada004154a2 29d1e90fd304f01e6420fbe60f66f838 0a53c5a9ca65a74d37ef5c5eaeb55d7f

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