Article ID: 120252, created on Feb 20, 2014, last review on May 11, 2014

  • Applies to:
  • Plesk for Linux/Unix


A Parallels Plesk Panel (Plesk) udpate fails with the following error:

File downloading repodata/repomd.xml:
ERROR: Failed to download the package
The requested URL returned error: 404
Not all packages were installed.


This issue is caused by an additional source configured in the /root/.autoinstallerrc file:

# cat /root/.autoinstallerrc

This configuration file tells the Parallels Products Installer where to get updates, but this additional source is not available. As a result, the autoinstaller fails to install updates.

More information on the autoinstallerrc configuration file is available in our documentation.


  1. Remove non-working additional sources from the /root/.autoinstallerrc file, or disable them by moving this file:

    # mv /root/.autoinstallerrc /root/.autoinstallerrc.backup
  2. Rerun the update.

Search Words

failed update centos 5


an internal error occured in auto-installer, rev.323845 AiComponent.cpp, line 335


failed update

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