Article ID: 120258, created on Feb 21, 2014, last review on Nov 19, 2014

  • Applies to:
  • Operations Automation 5.5
  • Plesk 11.5 for Linux
  • Plesk 11.5 for Windows


I inserted a video using "Embedded Video" module to my site and published the site. But the video does not play in iPhone.


Parallels Web Presence Builder module "Embedded Video" uses tags: <object> and <emded>. These tags work only if browser has appropriate extension (plugin) in common case it's flash player.

Unfortunately iOS doesn't have full support adobe flash player, it is cause of issue.


Such behavior is considered to be a software issue. The fix will be included in future Parallels Web Presence Builder updates released after 11.5. You can track it using the following ID:

PPPM-1396 - [WPB] Plesk WPB Not Playing video on iPhone and windows phone

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Workaround for Parallels Web Presence Builder 11.5

Most video hosters provide some solution for issue. For example, YouTube provides iframe tag:

<iframe width="560" height="315" src="" frameborder="0" allowfullscreen></iframe>

As a workaround you may insert similar code to a text field ([check box] "Embed code")

Search Words


Embedded Video


video does not play in iPhone

embed video



a914db3fdc7a53ddcfd1b2db8f5a1b9c 56797cefb1efc9130f7c48a7d1db0f0c 01bc4c8cf5b7f01f815a7ada004154a2 29d1e90fd304f01e6420fbe60f66f838 0a53c5a9ca65a74d37ef5c5eaeb55d7f 46a8e394d6fa13134808921036a34da8 85a92ca67f2200d36506862eaa6ed6b8 bd7fc88cf1b01f097749ae6f87272128 5b048d9bddf8048a00aba7e0bdadef37 caea8340e2d186a540518d08602aa065 5356b422f65bdad1c3e9edca5d74a1ae 2554725ed606193dd9bbce21365bed4e 614fd0b754f34d5efe9627f2057b8642

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