Article ID: 120259, created on Feb 21, 2014, last review on May 4, 2014

  • Applies to:
  • Plesk 11.5 for Linux


I cannot publish a site with Parallels Web Presence Builder. The following Error windows appears:

Some errors were written to log. Please contact to administrator.

The following error is shown in the log (/usr/local/psa/admin/logs/sitebuilder.log):

2014-01-29T06:56:10+04:00       [EMERG] /sitebuilder/JsonApi/   Zend_Log_Exception: "/usr/local/sb/logs/sites/27/27408855-d247-aa37-ae17-3297193a4abd.log" cannot be opened with mode "a"


Invalid permissions for files and directories in /usr/local/sb/logs. Here are valid permissions:

[root@pp115 ~]# ls -l /usr/local/sb/logs/sites/
total 44
drwxr-xr-x 2 psaadm psaadm 4096 Jan 16 10:21 08
drwxr-xr-x 2 psaadm psaadm 4096 Dec 4 09:18 15


Run the following command to restore permissions:

[root@pp115 ~]# find /usr/local/sb/logs/sites | xargs chown psaadm.psaadm

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