Article ID: 120295, created on Feb 25, 2014, last review on May 10, 2014

  • Applies to:
  • Plesk 11.5 for Windows


"Can't decrypt data" when trying to get access to the Plesk Panel or run one of the utilities.


Reset Plesk admin password with command:

    `"%plesk_bin%"\plesksrvclient.exe -set admin_password`

where admin_password is your new Plesk password.


Corrupted registry keys pwd, papswd or mysql_psa_root in Plesk registry key.

Search Words

upgrade, Can't decrypt data

plesk backup

a914db3fdc7a53ddcfd1b2db8f5a1b9c 56797cefb1efc9130f7c48a7d1db0f0c 46a8e394d6fa13134808921036a34da8 85a92ca67f2200d36506862eaa6ed6b8 bd7fc88cf1b01f097749ae6f87272128

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