Article ID: 120353, created on Feb 27, 2014, last review on Aug 17, 2016

  • Applies to:
  • Plesk Automation 11.5
  • Plesk 12.5 for Windows
  • Plesk 12.0 for Windows
  • Plesk 11.5 for Windows
  • Plesk 10.4 for Windows


Unable to calculate and see domain statistics. Daily task or statistic calculation fails to execute on certain domain (e.g. Browser shows HTTP error 403.1 instead of statistics page.


Domain Perl-scripts handlers absence or misconfiguration. It means that there is no handler which may execute '' script, that is supposed to calculate the statistic.


  1. Make sure that Perl-CGI-pl handler configured for domain and Perl support is turned on for the subscription. Execute the following command and check that it is finished OK:

    "%plesk_bin%\websrvmng.exe" --regonfigure-vhost 
  2. Go to IIS > Sites- > > Handler Mappings and find there the handler Perl-CGI-pl.

  3. Restart statistics calculation by the following command:

    "%plesk_bin%/statistics.exe" --process-domain

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