Article ID: 120419, created on Mar 4, 2014, last review on Feb 8, 2015

  • Applies to:
  • Plesk for Windows


Plesk Panel shows an error message:

  • While changing any settings in Plesk
  • Migration is performed
  • Backup restoration

    HTTP Error 500.19 - Internal Server Error
    The requested page cannot be accessed because the related configuration data for the page is invalid.
    Detailed Error Information
    Module  CustomErrorModule
    Notification    SendResponse
    Handler Not yet determined
    Error Code  0x8007000d
    Config Error    Configuration file is not well-formed XML
    Config File \\?\C:\inetpub\temp\apppools\PleskControlPanel\PleskControlPanel.config


Such situation may take place when antivirus blocks Plesk requests on change IIS configuartion.


Try to temporary disable Antivirus program and check how Plesk works. If Plesk works correctly after that, please configure Antivirus to exclude Plesk files from scanning process.

In case migration is performed, ensure that antivirus is disabled on both source and destination servers.

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