Article ID: 120426, created on Mar 5, 2014, last review on Aug 17, 2016

  • Applies to:
  • Plesk 12.5 for Linux
  • Plesk 12.0 for Linux
  • Plesk 11.5 for Linux


Unable to create subscription in Plesk. One of the either errors (or both) occurs:

Exception: Cannot load library: /usr/lib64/
file: /usr/share/aps_php/aps_php.php
line: 11933
code: 0


Exception: ODBC error #01000: [unixODBC][Driver Manager]Can't open lib '/usr/lib64/odbc/' : file not found 
file: /usr/share/aps_php/aps_php.php line: 11933

Or the following error can be found in /var/log/plesk/install/plesk_12.5.30_repair.log file:

Connection to APSC DB is not possible: Cannot load library: /usr/lib/x86_64-linux-gnu/


Libraries and/or are/is not located in /usr/lib64/ directory or by some reason ODBC library is not compatible with running MySQL server version.


  1. Find the location of mentioned libraries:

    # find / \( -name -o -name \) -print 2>/dev/null
  2. Correct location path of library in /etc/psa/psa.conf to existing one:

    # grep -i APS_DB_DRIVER_LIBRARY /etc/psa/psa.conf
    APS_DB_DRIVER_LIBRARY /usr/lib64/
  3. Correct driver path for in /etc/odbcinst.ini:

    # less /etc/odbcinst.ini:
    Description = MySQL driver for Plesk
    Driver      = /usr/lib/
    Setup       =
    FileUsage   = 1
    Driver64    =
    Setup64     =
    UsageCount  = 1
  4. In case if find utility does not return the path of a package, try to install it using yum utility:

    # yum provides */
    Loaded plugins: fastestmirror
    Loading mirror speeds from cached hostfile
     * base:
     * extras:
     * updates:
    updates/filelists_db                                                                                                                                                         | 1.6 MB     00:00
    rdbmspp-2.0-735641.13073116.x86_64 : rdbms++ Database Isolation Library
    Repo        : installed
    Matched from:
    Filename    : /usr/lib64/
    # yum install rdbmspp-2.0-735641.13073116.x86_64

NOTE: The library may be provided by a different package on your system. Install the appropriate one.

If steps above was not helped:

  1. Download ODBC driver from MySQL site for your system.
  2. Unpack it and put file into driver path from /etc/odbcinst.ini file.
  3. Modify /etc/odbcinst.ini file and set

    Driver      = /usr/lib/

Search Words


Connection to APSC DB is not possible

ODBC error #HY092: [unixODBC][Driver Manager]Invalid attribute/option identifier

Cannot load library: /usr/lib/x86_64-linux-gnu/

Application Vault Plesk

Some problems are found during fix credentials for APS controller database

Connection to APSC DB is not possible: Cannot load library: /usr/lib/x86_64-linux-gnu/

Unable to create subscription: 502 Bad Gateway

Cannot load library: /usr/lib64/

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