PVA MN authentication database fails to list users of the corresponding domain directory:
ERROR: Unable to list all users. Please specify at least one search condition.
Incorrect settings of the authentication database.
Check Parallels Virtual Automation Administrator Guide to learn about registering a new database.
Here are two examples of properly composed Default and Base distinguished names:
Domain: intranet.local, default "Users" directory
Base DN DC=intranet,DC=local Default DN CN=users,DC=intranet,DC=local
Base DN DC=hosting,DC=com Default DN OU=PVA,OU=Accounts,DC=hosting,DC=com
"It Department"Organizational Unit in the root of AD
Base DN DC=hosting,DC=com Default DN OU=It Department,DC=hosting,DC=com
OU, CN, DC correspond to LDAP Distinguished Names:
- CN = Common Name
- OU = Organizational Unit
- DC = Domain Component
For an already registered authentication database "Default DN" setting cannot be changed without a restart of
The solution is to delete the old database from PVA and create a new one with the changed Default DN.